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Aladin Shisha Shop FAQ FAQ: Helpful tips around the topic of Hookahs / Vapes & our Shisha Shop

Aladin Shisha Shop FAQ FAQ: Helpful tips around the topic of Hookahs / Vapes & our Shisha Shop

To which topic around the Shisha Shop do you have a question?


How do vouchers and coupons work in Aladin Shisha Shop?
  • The gift voucher is redeemed at checkout in the tab (Order Summary) Billing and Shipping Address > Shipping and Payment Method > Order Summary. Enter the voucher code and the amount will be deducted from the invoice total.

    Redeem voucher in Aladin Shisha Shop here

    Redeem voucher in Aladin Shisha Shop in Checkout

    Enter coupon code in Aladin Shisha Shop

  • Excluded from the coupon are already discounted items, vapes, vouchers and tobacco products.
  • Multiple coupons at once can not be combined with each other. You can only redeem one coupon per order.
  • Each coupon can only be redeemed once per customer.
  • You can redeem the coupon either directly in the shopping cart or later in the checkout. The amount will be deducted directly after entering the coupon.

    Redeem in shopping cart

    Redeem Aladin Shisha Shop coupon in shopping cart

    Enter Aladin Shisha Shop coupon code in shopping cart

    Redeem in ckeckout

    Redeem Aladin Shisha Shop coupon in checkout

  • A coupon grants you a discount on your order. A voucher, on the other hand, is considered a monetary substitute, which is determined by the amount stated on the voucher.

  • Only one voucher can be redeemed per order.
  • The gift voucher is valid for 3 years and can be redeemed in our shisha shop.
  • The voucher will be sent to you automatically by email. Please remember to check your spam folder. However, if you have ordered other items, you will receive the email including the voucher code only after the items have been shipped.
  • Vouchers and coupons are independent of each other and can both be redeemed in one order. In this case, the voucher acts as a means of payment and the coupon as a discount.
  • If you only order a gift voucher and have selected a free gift, we unfortunately have to remove the free gift from the order. Since digital shipping is triggered when you purchase only the gift certificate, but if you have an additional item in your shopping cart it is possible to receive a free gift. In this case, both postal and digital shipping will be triggered. You can email us the order number where you redeemed the voucher code and we will gladly add the gift to the package.
  • If there is a remaining amount, it can be redeemed with the next order. Regardless of whether you have a customer account or not!
  • If your invoice amount is higher than the value of the voucher, our payment provider Mollie sometimes has problems. In this case, please contact us so that we can send you the adjusted invoice: [email protected]

  • Please note that some items are excluded from coupons. These include already discounted items, vapes, vouchers and tobacco products. Furthermore, it is possible that you have not yet reached the minimum order value for the coupon. If either of these points do not apply, please contact us by email: [email protected]
Order process and customer account
  • There are many good reasons to create a personal account. You enter your data only once and can then order again and again quickly and conveniently. You can also view your previous orders and the status of your current order, as well as track shipments through your customer account. You can save your favorite items on your personal notepad (wish list), send them to friends by e-mail and add them to your shopping cart at a later time. You no longer have to enter your address data and have many other functions saved for your next visit.

    Your advantages at a glance:

    • easy and comfortable ordering. You enter your data only once.
    • you can save different addresses and delivery addresses.
    • you can view your previous orders, check the status and track shipments.
    • you can put articles on a notepad, leave notes, look at them later and put them into the shopping cart as you wish.
    • payment methods can be stored and the preferred payment method for future orders can be set.
    • you can delete the customer account at any time.
    • newsletter settings can be changed in the customer account at any time. (Under My Personal Data)

    Create customer account now and secure all advantages

  • As soon as you add an item to the shopping cart, the number of items in the shopping cart is displayed at the top of the header. Just click on the shopping cart icon to go to the overview and then to the shopping cart.

    Aladin Shisha Shop item in shopping cart

  • You can add items to your wishlist by clicking the Add to Wishlist button next to the shopping cart button. On your personal wishlist (notepad) you can save your favorite items, create notes about the product, send them to friends by email and add them to your shopping cart at a later time.

    You can find the wish list in the desktop version at the top of the store header

    Aladin hookah store wish list desktop

    In the mobile version in the burger menu under the categories.

    Aladin Shisha Shop wish list mobile

    Please note that this function is only available to customers with a customer account.

  • Simply click on "Forgot password" at the top of the header under the Customer account button and enter your e-mail address stored in the customer account. We will send you an e-mail directly, which you can use to assign a new password. You can also change your password at any time in your customer account under My Account.

    Forgot password at aladin shisha shop

    Change password in customer account:

    Change password at aladin shisha shop

  • When you hover over an item image in the desktop area, the button for the comparison list is displayed.
    In the mobile area, the button is directly visible.

    Aladin shisha store comparison list

    Where can I find my comparison list?

    The comparison list Comparison list is displayed at the top of the header as soon as you have added an item.

    Desktop:

    Aladin shisha store comparison list desktop

    Mobile:

    Aladin shisha store comparison list mobile

  • Yes, this is not a problem. Just uncheck the delivery address is the same as the billing address in the order process. Then you can specify a separate shipping address.

    Aladin Shisha Shop specify different delivery address

  • No, we do not have a minimum order value.
  • Yes, in the area "My account" you will find the button: Delete customer account

    Delete customer account in Aladin Shisha Shop

  • Yes, if you are logged in to your customer account. You can view and edit your address data, your email address, your phone number, your password.

    Aladin Shisha Shop customer account data change

  • You can check the Create new customer account box under the Billing and shipping address tab on the way to checkout during the order process. The box is located below the contact details tab. You also have the possibility to create a new customer account under the button Customer account on Register now.

    Register in advance

    Register in advance at aladin Shisha Shop

    Create customer account in the order process

    Create customer account in the order process at Aladin Shisha Shop

  • For some products, our prices are staggered depending on the purchase quantity. As soon as you increase the purchase quantity, you will be shown the respective lower graduated price. The more you order, the lower the unit price. Please note that prices for tobacco products and all tax stamps may not be discounted or reduced.

    How to recognize which products have graduated prices

    graduated prices in Aladin shisha shop

    Cheap graduated prices in Aladin shisha shop

Support & General
  • Unfortunately not! Our processes are automated and can only be triggered via an online store order.
  • Please understand that we ship your order so quickly that a change is unfortunately no longer possible in most cases. But exceptions prove the rule. Please contact our customer service by phone at 0611 95 00 88 10 or by email at [email protected].

    We will check if we can still make a change. Within the first hour after order confirmation, changes can possibly still be made.

  • Aladin hookah store self pickup in our warehouse

    Yes, you can also pick up your order in our warehouse after consultation with our support. You can reach our support Monday to Thursday from 8:00 to 17:00 and Friday from 8:00 to 16:00, you can reach us by mail: [email protected] or by phone at 0611-95008810.

    Please note that a cash payment is not possible before!

  • You can be notified under the tab "NOTIFY ME WHEN THIS ITEM IS AVAILABLE" under each item as soon as the item is available again

    Item notification when available

  • First of all, please contact our customer service by phone at 0611 95 00 88 10 or by email at [email protected].

    We will be happy to help you.

    Please note that we can not accept damaged items and returns due to our own fault!

  • You can under the tab QUEST TO ARTICLE us by e-mail a question, we help you gladly further.
    Please note that we can only answer your question directly during our opening hours Mon. - Thurs. from 8:00 to 17:00 and Fri. from 8:00 to 16:00. You can also call us and we will be happy to advise you: 0611 95 00 88 10

    QUESTION ABOUT ITEM

  • You can reach our customer hotline Monday through Thursday from 8:00 a.m. to 5:00 p.m. and Friday from 8:00 a.m. to 4:00 p.m., by phone at 0611 95 00 88 10 or by email at [email protected]. We are happy to help you

  • Your invoice will be emailed to you as a PDF attachment once we have shipped your order. If you accidentally deleted the email, simply contact our customer service at 0611 95 00 88 10 or by email at [email protected]. We will be happy to resend you the invoice.

Shipping & Payment
  • Payment Options Aladin Shisha Shop  Payment options at Shisha Shop

    PayPal Checkout payment methods

    The display of the listed payment methods is at the discretion of PayPalThe display of the listed payment methods is at the discretion of PayPal, we as a merchant have no influence on it.
     
    Payment by per PayPal

    Payment by PayPal, a Paypal account is required.
    This payment method is available for all countries

    Payment by Kreditkarte per PayPal Plus

    Payment by credit card via PayPal Checkout, no additional PayPal account is required.
    This payment method is available for all countries

    Zahlung mit Lastschrift per PayPal Plus

    Payment by direct debit via PayPal Checkout, no additional PayPal account is required.
    This payment method is available for the following countries: Germany

    PayPal Pay Later PayPal Pay Later, a Paypal account is required.
    This payment method is available for the following countries: Germany
    Invoice purchase with Ratepay via PayPal Checkout Invoice purchase with Ratepay via PayPal Checkout, a Paypal account is required.
    Legal information
    By selecting the payment method Invoice purchase with Ratepay via PayPal Checkout you accept Ratepay's payment terms and agree to have a risk check performed by Ratepay, our partner. You also accept PayPal's privacy policy.
    If your transaction can be successfully processed by invoice purchase, the purchase price is assigned to Ratepay and you may only transfer money to Ratepay, not to the merchant.
    This payment method is available for the following countries: Germany
    PayPal Credit PayPal Credit, a Paypal account is required.
    This payment method is available for the following countries: United States, United Kingdom
    Giropay via PayPal Payment by Giropay via PayPal Checkout, no additional PayPal account required.
    This payment method is available for the following countries: Germany
    EPS bank transfer via PayPal Payment by EPS bank transfer via PayPal, no additional PayPal account required.
    This payment method is available for the following countries: Austria
    Bancontact via PayPal Payment by Bancontact via PayPal Checkout, eno additional PayPal account required.
    This payment method is available for the following countries: Belgium
    Blik via PayPal Payment by Blik via PayPal Checkout, no additional PayPal account required.
    This payment method is available for the following countries: Poland
    iDeal via PayPal Payment by iDeal via PayPal Checkout, no additional PayPal account required.
    This payment method is available for the following countries: Netherlands
    MyBank via PayPal Payment by MyBank via PayPal Checkout, no additional PayPal account required.
    This payment method is available for the following countries: Italy
    Przelewy24 via PayPal Payment by Przelewy24 via PayPal Checkout, no additional PayPal account required.
    This payment method is available for the following countries: Poland


    PayPal Express

    Payment by PayPal Express

    Payment by PayPal Express
    This payment method is available for all countries

    Klarna SOFORT
    Payment by Klarna Sofort

    Payment by Sofortüberweisung, to pay by Sofortüberweisung you need online banking.
    This payment method is available for the following countries: Austria, Belgium, Germany, Italy, Netherlands, Poland, Switzerland, Spain and UK.
    More information about Klarna

    Klarna Pay Later

    Payment by Klarna Pay Later

    Payment by purchase on invoice via Klarna
    This payment method is available for the following countries: Germany, Austria, Finland, Netherlands and Belgium
    More information about Klarna

    Klarna Slice It

    Payment by Klarna Slice It

    Payment by installment purchase via Klarna
    This payment method is available for the following countries: Germany, Austria and Finland
    More information about Klarna

    Klarna Pay now

    Payment by Klarna Pay now

    Payment by Klarna Pay now
    This payment method is available for the following countries: Germany, Austria, Finland, Netherlands, Belgium
    More information about Klarna

    Bank transfer/advance payment via Mollie

    Zahlung per Überweisung/Vorkasse über Molli

    Payment in advance/bank transfer via Mollie
    This payment method is available for all countries

    IDEAL via Mollie

    Zahlung per IDEAL über Molli

    Payment by iDEAL via Mollie, to pay by iDEAL you need online banking.
    This payment method is available for the following countries: Netherlands

    You can find more information on our payment options page

  • We regret that you have not received your package, although according to the tracking it was delivered. In this case we have to file an inquiry with DHL. For this we need a completed recipient declaration.

    DHL recipient declaration

    Please send us this filled out to:
    [email protected]

    DHL will then search for your package. Please note that an investigation usually takes between 3-4 weeks. You do not need to do anything else. As soon as we receive a response from DHL, we will get back to you without being asked.

  • Yes, you can have your order delivered to a packing station/post office or to a different delivery address. Please click on the box for different delivery address and select one of the options.

    Different delivery address Aladin Shisha Shop

    Select different delivery address Aladin Shisha Shop

    Packstation/Post office finder Aladin Shisha Shop

  • Fast Shipping In Germany the delivery time is usually 1-3 business day, to other European countries the delivery time is usually between 2-5 business days
  • Shipping with DHL

    We ship all our packages with DHL, for more information about our shipping please visit our Shipping Information page.

  • As soon as we ship your order, you will automatically receive an email with your shipment tracking. If you have a customer account, you can also view the shipment tracking under your customer account. Just click on the order and under "shipped" you can track your order. Please note that it can take up to 24 hours until the tracking can be viewed.

    Shipment tracking in the customer account

    Shipment tracking in the customer account

    Delivery status in Aladin Shisha Shop

  • Aladin Shisha Shop Shipping costs Germany  Shipping Costs Gerany

    In Germany we charge a flat rate of 3,90€ up to 30kg. From an order value of 49€ we send free of shipping costs.

    Aladin Shisha Shop Shipping costs Europe  Shipping Costs Europe

    The shipping costs in Europe you can see in the table below. Please note that the shipping of tobacco is only possible within Germany.

    Country Shipping Free shipping
    Aladin Shisha Shop Shipping costs Belgien  Belgium 13,90 € 149 €
    Aladin Shisha Shop Shipping costs Bulgarien  Bulgaria 15,90 € 159 €
    Aladin Shisha Shop Shipping costs Dänemark  Denmark 13,90 € 149 €
    Aladin Shisha Shop Shipping costs Estland  Estonia 15,90 € 159 €
    Aladin Shisha Shop Shipping costs Finnland  Finland 15,90 € 159 €
    Aladin Shisha Shop Shipping costs Frankreich  France 13,90 € 149 €
    Aladin Shisha Shop Shipping costs Griechenland  Greece 15,90 € 159 €
    Aladin Shisha Shop Shipping costs Großbritanien  England 23,90 € 199 €
    Aladin Shisha Shop Shipping costs Irland  Ireland 15,90 € 159 €
    Aladin Shisha Shop Shipping costs Italien  Italy 14,90 € 159 €
    Aladin Shisha Shop Shipping costs Kroatien  Croatia 15,90 € 159 €
    Aladin Shisha Shop Shipping costs Lettland  Latvia 15,90 € 159 €
    Aladin Shisha Shop Shipping costs Lichtenstein  Lichtenstein 13,90 € 149 €
    Aladin Shisha Shop Shipping costs Litauen  Lithuania 15,90 € 159 €
    Aladin Shisha Shop Shipping costs Luxemburg  Luxembourg 13,90 € 149 €
    Aladin Shisha Shop Shipping costs Monaco  Monaco 13,90 € 149 €
    Aladin Shisha Shop Shipping costs Niederlande  Netherlands 14,90 € ---
    Aladin Shisha Shop Shipping costsNorwegen  Norway 15,90 € 159 €
    Aladin Shisha Shop Shipping costs Österreich  Austria 13,90 € 149 €
    Aladin Shisha Shop Shipping costs Polen  Poland 13,90 € 149 €
    Aladin Shisha Shop Shipping costs Portugal  Portugal 15,90 € 159 €
    Aladin Shisha Shop Shipping costs Rumänien  Romania 15,90 € 159 €
    Aladin Shisha Shop Versandkosten San Mario  San Marino 14,90 € 159 €
    Aladin Shisha Shop Shipping costs Schweden  Sweden 14,90 € 159 €
    Aladin Shisha Shop Shipping costs Schweiz  Switzerland 13,90 € 149 €
    Aladin Shisha Shop Shipping costs Slowakei  Slovakia 14,90 € 159 €
    Aladin Shisha Shop Shipping costs Slowenien  Slovenia 14,90 € 159 €
    Aladin Shisha Shop Shipping costs Spanien  Spain 14,90 € 159 €
    Aladin Shisha Shop Shipping costs Tschechische Republik  Czech Republic 13,90 € 149 €
    Aladin Shisha Shop Shipping costs Ungarn  Hungary 14,90 € 159 €
    Aladin Shisha Shop Shipping costs Vatikanstadt  Vatican City 14,90 € 159 €
  • Of course we deliver within Germany and to the following countries:
    Country
    Aladin Shisha Shop Shipping costs Belgien  Belgium
    Aladin Shisha Shop Shipping costs Bulgarien  Bulgaria
    Aladin Shisha Shop Shipping costs Dänemark  Denmark
    Aladin Shisha Shop Shipping costs Estland  Estonia
    Aladin Shisha Shop Shipping costs Finnland  Finland
    Aladin Shisha Shop Shipping costs Frankreich  France
    Aladin Shisha Shop Shipping costs Griechenland  Greece
    Aladin Shisha Shop Shipping costs Großbritanien  England
    Aladin Shisha Shop Shipping costs Irland  Ireland
    Aladin Shisha Shop Shipping costs Italien  Italy
    Aladin Shisha Shop Shipping costs Kroatien  Croatia
    Aladin Shisha Shop Shipping costs Lettland  Latvia
    Aladin Shisha Shop Shipping costs Lichtenstein  Lichtenstein
    Aladin Shisha Shop Shipping costs Litauen  Lithuania
    Aladin Shisha Shop Shipping costs Luxemburg  Luxembourg
    Aladin Shisha Shop Shipping costs Monaco  Monaco
    Aladin Shisha Shop Shipping costs Niederlande  Netherlands
    Aladin Shisha Shop Shipping costsNorwegen  Norway
    Aladin Shisha Shop Shipping costs Österreich  Austria
    Aladin Shisha Shop Shipping costs Polen  Poland
    Aladin Shisha Shop Shipping costs Portugal  Portugal
    Aladin Shisha Shop Shipping costs Rumänien  Romania
    Aladin Shisha Shop Versandkosten San Mario  San Marino
    Aladin Shisha Shop Shipping costs Schweden  Sweden
    Aladin Shisha Shop Shipping costs Schweiz  Switzerland
    Aladin Shisha Shop Shipping costs Slowakei  Slovakia
    Aladin Shisha Shop Shipping costs Slowenien  Slovenia
    Aladin Shisha Shop Shipping costs Spanien  Spain
    Aladin Shisha Shop Shipping costs Tschechische Republik  Czech Republic
    Aladin Shisha Shop Shipping costs Ungarn  Hungary
    Aladin Shisha Shop Shipping costs Vatikanstadt  Vatican City
  • The sale of tobacco products unfortunately violates the PayPal usage policy. This means we have to hide the payment method PayPal and Paypal Express for tobacco products and when there are tobacco products in the shopping cart.

    Under the Usage Policy, PayPal may not be used to send or receive payments for tobacco products, including cigarettes, cigars, and chewing, snuff, and shisha tobacco, due to legal requirements and industry regulations for online tobacco commerce.
  • As soon as the shopping cart contains a tobacco product, we have to hide the payment method Paypal. The sale of tobacco products unfortunately violates the PayPal usage policy.

    Please choose another payment method in this case..

    Under the Usage Policy, PayPal may not be used to send or receive payments for tobacco products, including cigarettes, cigars, and chewing, snuff, and shisha tobacco, due to legal requirements and industry regulations for online tobacco commerce.
  • Sometimes it happens that parcels get lost at DHL. If the tracking has not updated for 2 but no longer than 6 days, please contact us for a runtime complaint:
    [email protected]

    You can also easily submit a runtime complaint directly:
    Phone:02284333112
    WhatsApp: 022876363719

    Click here to access the DHL contact form.

    If the tracking hasn't updated for more than 6 days, we can no longer file a runtime complaint and must initiate an investigation. How an investigation works, its explained here:
    To the DHL investigation

Hookahs
  • You should first think about how much money you want to spend on a hookah and what is most important to you by a hookah. Often, the budget for the first purchase is around 50-100€. In this case, people often focus on a high-quality product with a good price-performance ratio. This is a good approach, as it allows you to get a taste of the subject for the time being. If you decide to buy later, you can always upgrade.
  • You must be at least 18 years old to smoke hookah. If you have reached this age but your friends have not, please smoke without them - as unpleasant as it may be. The Youth Protection Act prohibits young people under the age of 18 from consuming tobacco products or other nicotine-containing items, including nicotine-free hookah varieties. Traders are also not allowed to consent to the sale of these products to minors, even online.
  • With every puff of hookah, you ingest harmful substances and nicotine that are potentially carcinogenic and have an impact on your body and that of your unborn child. In worse cases, ingesting shisha tobacco can even lead to the baby's development being affected and the pregnancy being at risk. Nicotine can be addictive to both you and your unborn baby, tar and benzene both pose health risks, and carbon monoxide is absorbed even more when smoking a hookah than with cigarettes.  It is a risk to smoke even occasionally, as the possible harmful effects cannot be reversed. You and your baby's well-being should always be the top priority. Therefore, it is important to think carefully about whether it is worth taking the risks of hookah smoking during pregnancy. Passive smoking can cause just as much harm to your baby as active smoking. That's why when your friends get together to smoke, you should either not participate or ask them to meet in a place far enough away to avoid exposure to smoke. If you think that smoking hookah after giving birth will not affect your baby, we are sorry to disappoint you. Hookah smoking and breastfeeding are not compatible, just like smoking during pregnancy. The toxic fumes you ingest through hookah can also be passed on to your child through your breast milk. Therefore, it is advisable to refrain from smoking hookah at least until the child is no longer breastfed to ensure optimal protection.
  • The word hookah has its origins in Persian and basically means the same as the word glass/glass bottle. It has become established in German as a synonym for "water pipe". Interestingly, it is pronounced and used in a similar way in Turkey and Persian. Therefore, it can be said that the hookah bottle paved the way for the name of the popular water pipe.
  • It is important to know that it is not possible to give an exact filling volume in litres, as each bowl has a different filling volume and each dip tube a different length. In view of this, it is not possible to give a general litre volume figure. Follow this simple rule: fill the water in the bowl so that the lower end of the smoke column is submerged by a maximum of two centimetres. Here you can fiddle around and vary the water level to find out how much resistance you feel when you pull on your hookah hose. If you have to pull hard, you will have to take some water out of the bowl. On the other hand, if you feel that you are only pulling air, you need to add water.

  • It is imperative to change the hookah water regularly to maintain a good taste and a reasonable level of hygiene. Old water not only leads to deposits that are difficult to remove, but also causes an unpleasant smell and appearance. We recommend that you change your water more frequently to get the best possible taste experience and smoking pleasure. It is recommended that you change the water after each session. If you use your hookah regularly, you should change the water at least every 2-3 days. If you use your hookah less frequently, you should empty the water after the last session and refill it before the next use.
  • Steamulation Shisha was founded in 2017 by Alexander Schmidt, a manufacturer of high-quality and esteemed stainless steel hookahs that cannot be compared. From the beginning, Schmidt's goal was to "create the best hookah in the world". The unique design of the Steamulation Premium hookahs is characterised by their unique shape and colour, which clearly contrasts with the traditional pattern of oriental culture. These hookahs convince with their clear shapes and precise workmanship. The shiny or matt surface of the high-quality materials lead to an appealing appearance that enchants at first sight. The Steamulation hookahs are unique premium stainless steel products from Germany. When you decide to buy a Steamulation hookah, you are making a good choice. Each hookah has the perfect draw ratio and stylish design and is made of high quality stainless steel. All hookahs are equipped with Steamulation's SteamClick 360 thread. Streamulation has the best hookahs on offer - they are the luxury cars among hookahs!
  • Aladin Shisha has existed since 1986 and is one of the pioneers of the shisha cult in Europe. Besides distribution, the company also acted as a wholesaler and manufacturer of hookahs, tobacco, charcoal and accessories. Before the hookah trend started, Aladin was already active. The success of the hookah industry, including hookah shops and bars, allowed us to expand as well. In recent years, the demand for hookah shops, especially online hookah shops, has increased dramatically and prompted us to meet this demand.

    Aladin Shisha - manufacturer of the best value for money hookahs

    Our Aladin Shisha brand has been delighting customers for many years with its high quality hookahs at a great price. We are one of the largest manufacturers of hookahs in the world and always keep ourselves up to date. With us, you can find the hookah that suits you best from a wide range of models and trust in unique quality. The use of high-quality materials and careful manufacturing are of great importance, so that we can offer you a great product that will give you pleasure for a long time.

    Aladin Online Hookah Shop - Your Online Shop for hookahs

    Our hookah online shop is the ideal place to get everything you need for your hookah smoking session. Here you can find hookahs in different designs as well as hoses, mouthpieces and much more. We also offer a variety of instructions for assembling and smoking hookahs for download. Our hookah online shop offers you a wide selection of exclusive brands, modern models and high-quality accessories. Whether you are looking for unique designs, vibrant colours or different flavours - there is something for everyone! With our quality goods, we guarantee you an incomparable hookah smoking experience. Our online hookah shop www.aladin-shishashop.de is managed by a powerful and dynamic team of experts and professionals. We are committed to providing you with a wide range of products at unbeatable prices and with innovative novelties. Our professional and fast customer service will solve any problem and deal with it to your satisfaction.

  • The force required to pull on a hookah is called the draw. The draft depends on the head setup and the hookah. Some hookahs have a light draft and feel like you are breathing when you pull. An example is the Aeon Edition 4 Lounge. On the other hand, there are traditional hookahs (Tradis) that have a much heavier draught. Since the smoking behaviour and the draught are inseparable, they must always be considered together.
  • The Closed Chamber System is a closed chamber system that is permanently installed in the base of the hookah. Due to the arrangement of the holes, different air flows are generated than with a conventional blow-out system. The Closed Chamber System makes it easier for you to blow out the old smoke in the hookah bowl. You can tell if your hookah has a Closed Chamber System by looking at the base. If the holes in the hookah base are straight,you have a hookah with closed chamber system. In normal chamber systems without a closed chamber, the holes are positioned at an angle. In this case, the smoke is not blown straight downwards as in the closed chamber system, but against the walls of the base. As a result, it takes a lot of effort to blow out the scratchy smoke in hookahs without a closed chamber. Most of the time, however, the breathing force is not sufficient to blow out all the smoke from the bowl.
  • The use of the blow-off system on hookahs is becoming more and more popular. This blow-off system is designed to remove the old smoke from the bowl by blowing into the hose. Depending on the construction of the hookah, the blow-off is located in different places. Due to the increasing popularity of blow-offs on hookahs, the range of variations is also larger. Not only do they make the hookah look pretty, but they also make playing with the smoke a lot of fun.

  • Aluminium is a cheaper option over stainless steel, making the hookah more affordable. However, it is more prone to oxidation and rusting and does not offer the same aesthetic quality and feel as stainless steel. However, most aluminium hookahs are anodised, which protects the material and improves durability - but it is still not as durable as stainless steel! Ultimately, personal taste as well as budget is decisive.
  • Aeon Shisha is an enthusiastic company that focuses on providing smokers with a unique experience. This is why the Aeon Shisha was developed - a hookah that stands out from the rest with a unique design and features. Thanks to the passion for hookah smoking and the close cooperation with customers, products were developed that convince through exclusivity and innovation. Aeon Shisha offers its customers many possibilities for individualisation under the motto "Made in Germany" and "Made for You". After a strenuous development and testing phase, the products are manufactured in modern factories in Hesse and Baden-Württemberg under the strictest quality controls and highest precision.

  • The Moze brand has become a cult, offering unique designs and functionality at an affordable price. The most popular and successful model, the Moze Breeze Two, is one of the top hookahs of our time.  The German manufacturer Moze inspires us with its hookahs, which combine an extraordinary look with first-class functionality. Different materials, including resin, carbon, epoxy resin and special plastics, combine to make each hookah a unique masterpiece. Unique outlet systems and other special features make them a luxurious achievement.
  • You are not yet an adult and want to go to a hookah bar with your friends? Unfortunately, this is not allowed, because the law protects children and young people from passive smoking. From the age of 18 it is allowed to go to a hookah bar. But there is another possibility so that you can still be there: You can take a hookah with you to the park, the beach, the garden or the balcony. This way, those who are of age can smoke and you can still be there.
Hookah Tobacco
  • Darkblend is a special tobacco blend of stronger tobaccos that forms the base tobacco. It usually also contains proportions of other tobaccos such as Virginia, Burley and Dark Air Cured or Oriental tobacco. The "blend" in Darkblend stands for a mixture of different base tobaccos. Dark" means dark, because the tobacco is not washed out and is therefore darker and has a higher nicotine content. As Dark Blend tobacco contains more nicotine than ordinary Virginia tobacco (which is used in the common tobaccos), it is basically not intended for beginners. Nevertheless, it is worthwhile for experienced shisha smokers who want to try something new to take the step to Dark Blend tobacco.
  • Hookah tobacco consists of small cut tobacco and molasses, which contain the flavours. These components are mixed and the tobacco absorbs the moisture, which serves as a carrier base. Since the focus is not on burning the tobacco but on vaporising the moisturising agent such as glycerine and molasses, a relatively high moisture content of 30-40% must be present. There are other types of tobacco where the unflavoured tobacco comes into contact with charcoal, but these are more common in the oriental world. Different types of tobacco such as Virginia, Burley and Oriental tobaccos vary not only in appearance but also in taste and nicotine content. Therefore, blends are often made to combine the respective properties. Glycerine and molasses provide a variety of flavours, so that it becomes possible to develop new, even stronger combinations and flavours of hookah tobacco again and again. This is a major plus point, as it constantly offers customers new smoking experiences.
  • The African Queen tobacco from O's represents one of the most sought-after hookah tobaccos on the market. As you would expect, it is ready to use straight away, without the need to add extra molasses, as is usual with O's. African Queen is a real treat! This blend of 16 different fruits has a delicious taste of wild berries and grapes, with ideal moisture and smoke development, guaranteeing an unforgettable smoking experience. If you are a lover of fruity intense flavours, you will love this flavour! More specific information about the different fruits in the blend is not known, but the thought experiment of many different flavours in one tobacco gets the taste buds excited! African Queen is so popular among hookah smokers because of its irresistible fruitiness that never fails to captivate!
  • After a long time of developing and improving, the excellent tobacco brand Loyal Tobacco is now available on the German market since March 2022. Aladin would like to thank all loyal customers with the introduction of this hookah tobacco by offering a product that meets the highest quality standards. Loyal Tobacco not only enchants with its finely tuned flavours and sweet blends, but also stands out with its excellent smoking characteristics. This German-made hookah tobacco thus offers everything for a perfect taste experience - and at an unbeatable price! Loyal Tobacco is known for its first-class Virginia tobacco quality. At the beginning of 2022, the brand was able to assert itself on the market with eight flavours and successfully establish KIR #8 and KIMATRA #4 as bestsellers. Of course, the classic Grape Mint and Double Apple can also be found in the manufacturer's range. To meet the demands of hookah smokers, Loyal Tobacco launched three new flavours in mid-2022: LEMMI #9, MAVAMA #10 and GREEN-K #11.
  • Hookah tobacco taxed until 30.06.2022 in the generally accepted packaging units (200g, 1kg) and which is already in circulation may be sold until 30.06.2023. In turn, tobacco produced from 01.07.2022 may be produced and put on the market only in packaging quantities not exceeding 25 grams.

    Prices for 25g of Virginia tobacco range from €2.90 to €4.90, while Darkblend tobacco costs between €3.90 and €5.90. This increase, in addition to the increase in taxes, is due to the increased workload of tobacco manufacturers. This causes tobacco in older packaging sizes to become scarce. Therefore, we strongly advise you to stock up on your favorite varieties!

  • As you probably know, the tobacco tax was increased for the first time after seven years in January 2022. Through this, there is currently an additional fee of 15€ for each kilo of hookah tobacco, which will increase to 19€ in 2023. The Tobacco Tax Modernization Act is currently scheduled to last until 2026, with the additional levy being €26. Furthermore, the 25 gram regulation was put into effect on 01/07/2022. The price of 25g of Virginia tobacco is between 2,90€ and 4,90€ and 25g of Darkblend tobacco is between 3,90€ and 5,90€. This adjustment of the price is due to various reasons, including the increase in taxes and the increased effort of tobacco manufacturers. As a result, there is a short supply of hookah tobacco in the old packaging sizes. Therefore, we recommend you to hoard your favorite hookah tobacco!
  • The nicotine content of hookah tobacco varies and basically depends on the type of base tobacco. Two of the most common hookah tobacco flavours are Virginia and Darkblend tobacco. Virginia tobacco becomes lighter due to several washing processes and the nicotine content in the tobacco leaves is reduced. This can even be less than 0.05%, so that a 200g tin, for example, would only contain 100 mg of nicotine. If 20 grams of tobacco are processed in a shisha head, the nicotine content in it is 10mg. However, not all of the nicotine content is absorbed by the body.  Darkblend hookah tobacco is a special mixture of selected, strong tobaccos that serve as a base. It usually contains proportions of Virginia, Burley, Dark Air Cured and Oriental tobacco. In this case, 'blend' means that the different base tobaccos are mixed. 'Dark' indicates the colour of the tobacco, because it is not washed out, which makes it dark and gives it a higher nicotine content. The nicotine content varies depending on the base tobaccos used, but is usually around 3-4%. As Dark Blend tobacco has a higher nicotine content than Virginia tobacco normally used in tobaccos, it is not suitable for beginners.
Hookah Coal
  • Beginners often make the mistake of using self-igniting charcoal to light the hookah. Not only does this taste bad, but it is also unhealthy, as the ignition aids contain toxic residues. It also takes a long time until the hookah is finally ready to smoke. It is best to use natural charcoal in the beginning to ensure the best smoking experience. To get the best taste and smoke from your hookah, you need to make sure that the hookah charcoal is fully glowed. This means that the entire coal should be covered with a white layer of ash. You can then place it on the head. If you don't use the right heat management, you can end up with a charred tasting tobacco. So it is better to start from the outside until you find your personal sweet spot. There, the tobacco has an intense flavour and the smoke development is perfect.
  • There are many types of hookah charcoal, but the traditional rectangular cubes are natural charcoal, which are characterised by their long burning time and impressive smoke production. As it is naturally produced, it has no flavour and is also less harmful compared to quicklight charcoal. With natural charcoal, sessions can last up to 2 hours and produce more heat and burn more consistently. A fundamental point with natural charcoal is the carbon content, which is usually between 80% and 85%. It gives you an indication of the heat, the ash content and the smell when lighting. The higher the carbon content, the more heat can be generated, but also more odour. The serious disadvantage of natural charcoal is that it is difficult to ignite, which is why you should always have an electric charcoal lighter or gas cooker with you.

    The name quciklight charcoal suggests that it is easy to ignite, as there is an easily flammable substance on it that only requires an ordinary lighter to light. However, the chemical processing of the charcoal has a bad effect on the smoking experience of the hookah, as it affects the taste. In addition, the burning time and the heat emitted is significantly less than with natural charcoal. The area of use of self-igniting charcoal is limited. It is ideal for outdoor activities because you don't need a gas cooker. Or use the self-lighters to light your natural charcoal.

  • It is important to be careful with the disposal of the coal residue. You can extinguish the burnt hookah coal with water and then dispose of it in the normal household waste or in the organic waste. However, when the coal is no longer glowing, you can also use it as fertiliser for your own garden.  To make sure that the coal is completely extinguished, it is advisable to extinguish it with water. However, this process can get dirty, so use a separate, fireproof container to dispose of the remains in the organic or residual waste afterwards. Caution: Plastic containers can be damaged by the heat. It is also important to note that hot steam can be produced when extinguishing. For this reason, gloves should always be worn.
Hookah Heads
  • The hallmark of the single-hole bowl, also known as a phunnel, is a single, large hole in the centre of the head, which helps to ensure that the draught is very good and the molasses of the tobacco does not run through the smoke column into the bowl. This phunnel bowl is best suited for use with tinfoil or smokeboxes, but not for use with a chimney top.  It is more complicated to build a phunnel than a multi-hole head, but in return, hookah connoisseurs can look forward to a distinctive taste experience and smoking pleasure.
  • Oblako is a global company that specialises in the production of high-quality hookah heads. Each head is uniquely handmade and represents the breathtaking smoking experience and quality that experienced smokers appreciate. Thanks to the simple construction of the head, these heads are also perfect for beginners, as they always deliver great results. Oblako offers a diverse selection of design concepts that can be divided into three categories: Unglazed, Glazed and Mono. The Unglazed tobacco heads form the base line and are untreated. This allows the tobacco to absorb flavour more quickly, but there is also the possibility that the head will "bleed" more easily. Oblako Glazed tobacco heads have a glaze on the top of the head which prevents the molasses from penetrating the head and refines the appearance. Oblako Mono heads are also glazed, but only in one colour and with a black or white glaze in the deposit.  Usually Oblako heads are used in combination with a heat management device, e.g. the Aladin hookah HMD, the AO 912 HMD or the Kaloud Lotus 1+. However, there is also the option to use them with aluminium foil.
  • Oblako heads are in high demand due to their superior quality and great smoking experience. One has many variations, both in terms of models, design and colour. The most popular two models are Oblako Phunnel M and Oblako Phunnel L. The difference is the capacity of the deposit.  The Oblako Phunnel M has room for 20-23 grams of tobacco, while you need 25-30 grams for the Oblako Phunnel L. The M is ideal if you smoke alone or have a smoking time of 60-90 minutes, while the L is for when you smoke with friends or aim for a longer session. A second set of coals is worthwhile at 25-30 grams consumption to extend the total duration and to use the tobacco completely. There are other models, such as the Killerbowl ,Stone and Flow.
  • The Turkish hookah clay bowl is an attractive option especially for beginners. It is made of fired clay and is therefore durable and resilient. Its thermal conductivity allows the tobacco to be heated evenly over a long period of time. Its affordable price and compatibility with most attachments make it an affordable option. Usually, it has five holes on the bottom that allow a good airflow. In sum, the traditional clay bowl is durable and inexpensive. For novices, it is usually not necessary to deal with the disadvantages such as bleeding, but it is still beneficial to opt for a higher quality model. The Mockingbird clay bowl from Aladin is a famous example of a classic hookah clay bowl. Due to its unique chimney top, it replaces the usual aluminum foil. It is made of a special heat-resistant clay and is very convincing.
  • The hookah bowl, which is often included in starter and complete sets, is attached to the top of the smoking column and filled with tobacco to smoke with the hookah.

    Prepare the hookah tobacco: To distribute the molasses, the tobacco should be stirred in the tin. In addition, all stems and hard parts should be sorted out. To remove excess molasses, the hookah tobacco should also be dabbed before building the head.

    Fill the tobacco into the hookah bowl: The tobacco must be filled into the hookah bowl, but not all the way to the edge, leaving a small gap. It should also not be pressed too tightly so that the air can circulate.

    Attach aluminium foil: A layer of aluminium foil must be attached to the head and several holes must be poked with a toothpick or needle to allow the smoke to circulate. A special hookah chimney attachment or smokebox can also be used to replace the aluminium foil.

    Light the charcoal: Light the coal and wait until it has glowed completely. Then place the charcoal on the aluminium foil or charcoal screen and make sure it is evenly distributed.

    Smoking the hookah: After the charcoal has been placed on the shisha head, you can start a slow and regular smoke through the mouthpiece. Be sure to rotate the charcoal regularly so that the tobacco is heated evenly and the flavour develops evenly.

Hookah Accessories
  • The hookah diffuser ensures that your hookah bubbles more quietly. Thus, it can be helpful in certain moments when you are bothered by the loud bubbling of the hookah, for example when relaxing Netflix & Chill. The diffuser is either screwed onto the hookah or is already integrated into the dip tube, especially for smaller bowls. The holes of the component reduce the size of the bubbles by slowing down the flow of the water and the formation of air bubbles, which results in the noise level being reduced. So it is entirely up to the user whether to choose to use a hookah with a diffuser.
  • A hookah smoke box is used as a head attachment and belongs to the heat regulating systems (HMD). It allows you to adjust the temperature of the hookah head. If the head gets too hot, the tobacco starts to scratch and tastes burnt. A smokebox is a valuable tool to achieve the right heat control.
  • Molasses catchers are a great way to catch excess molasses before it can run through the smoke column into the bowl. This way, tedious cleaning work can be avoided.  These impurities can affect the flavour quality. Fortunately, molasses catchers come in a variety of colours and shapes, so they are not only useful but also attractive. When deciding what to buy, look for the cut. This describes how the molasses catcher is attached to your hookah. The most common variant is an 18/8 cut. If you get an unsuitable cut, you can solve the problem thanks to an adapter.
  • To keep a hookah hose clean, the simplest method is to rinse it regularly with clear water. By using this method daily, you can ensure that the hose is always perfectly clean.  It goes without saying that the hookah hose should be cleaned regularly. Occasionally, however, replacement is also necessary, as not all deposits can always be completely removed. This ultimately affects the taste and is also a factor in terms of hygiene. The more often you use your hookah, the more often you should also replace the hose. If you only smoke a little hookah, it is sufficient to replace the hose once a year. If you smoke more often, it is recommended to change it every six months. The easier the hose is to clean, the less you need to replace it.
  • In Germany, the chimney top is currently the most popular head version. The name comes from the long tube shape and the associated physical principle, the so-called chimney effect, caused by the vertically rising warm air, known as natural convection. The self-controlling chimney system simplifies the entire smoking process and ensures a constant temperature in the head. This prevents the tobacco from burning due to overheating and heat accumulation, as the hot air can escape. Thanks to the grid, it is possible to control the heat by pushing the charcoal inwards or outwards. If it is placed in the middle, the head receives more heat. Too high or uncomfortable temperature can be lowered by moving the charcoal to the outside. The mesh size of the grid prevents too much ash from getting through and burning the tobacco faster, heating it more gently instead of burning it directly. To get the best heat production, you have to experiment with the number of holes, the height of the tobacco and the position of the ember when using aluminium foil. However, this is automatically regulated by a chimney.
Vapes
  • With a disposable vape, you get a great vaping experience that you can enjoy anywhere, anytime. Just slip it into your pocket or jacket and you're ready to add some colour to your everyday life. Whether it's a walk, a trip or a journey - the disposable hookah is the perfect choice! HQD and Elfbar are the leading brands in the disposable vape sector.
  • The rappers of 187 Strassenbande are already a household name in the hookah scene and have now also conquered the vape market with their flavourful aroma creations. Their new Vapes comes in delicious flavours and is the perfect choice for all vapers. The street gang from Hamburg, who are behind the label 187 Vapes, have managed to find a perfect mix of fruity classics and refreshing new flavours. Whether Reeperbahn, 040 Hamburg or I love Hamburg - these are just a few examples of extremely popular vape specialities from the crew. The sweet Beach Vibez, the fruity AMG or the tangy Happy Cactuz hit the zeitgeist exactly.
  • Disposable vapes are a simple, cheaper alternative to cigarettes. Unlike battery packs and pod systems, disposable vapes are one-time use items that are disposed of after use. These vapes vaporise liquid instead of burning tobacco and can be purchased in a variety of flavours.  It's simple! A disposable vape doesn't need e-liquid, a battery or a vaporiser head - all you have to do is open the packaging, remove the foil and rubber stopper, then simply pull to operate it.  The capacity of most vapes is 2ml with a battery that is 400-600mAh strong. This means that the consumption of the e-liquid or battery is highly dependent on individual use. Regular and long draws of 187 Vapes or HQD Vapes, for example, involves about 600 puffs. Of course, strong vapers may finish earlier or weaker users may enjoy the pod longer.
  • HQD Vapes immediately became a huge success when they arrived in Europe, delighting vape fans and hookah lovers with their handy size, light weight and pleasant shape. These practical vapes are wonderful to carry around and can even be stowed in jacket and trouser pockets. A real must-have for all those who want to vape on the go. The HQD vape offers you a unique way to start vaping right away! With 2ml of liquid already in the liquid depot, you can enjoy around 600 puffs without worrying about running out. Enjoy a day of carefree vaping! The vape liquid of the HQD E-Shisha features a nicotine content of 20 mg/ml.

  • Rapper Veysel is now launching his own disposable vape called Vaypel. Known for his distinctive and memorable sound, he wants to bring this diversity to his flavours. The disposable vape features a compact format and 12 different flavours that are heating up the competitive field in the e-shisha market. When the vape is delivered, about 600 puffs are already filled and it is intended for single use only.  Whether you are a fan of Veysel and his music or not, his unparalleled eye for excellent taste is clearly demonstrated by his twelve different variants. He has set the highest standards for his flavours himself. From aromatic Lemonade on Ice, to exotic Pina Colada, to Black Forest Wildberries - there is a flavour to suit every type. This makes the Vaypel Vapes collection also suitable for experienced smokers who want to make the switch to vaping.
  • After the success of the famous rapper Massiv with his delicious Al Massiva hookah tobacco, connoisseurs can now turn to his new product line: The Al Massiva Vapes! In a time when e-shishas are becoming more and more popular, it is a great extension of his previous creations. It is a superb vape that comes in six different delicious flavours and offers a great look as well as a fantastic taste. Al Massiva has outdone itself again by offering the most popular tobaccos as vapes, including Bruderherz, Blaulicht and Sommer in Beirut. These are perfect for on-the-go and can be enjoyed at any time. Surprisingly, Ghetto Cola is back, which is sure to delight many tobacco lovers. Now the well-known cola flavour can be enjoyed again in the Al Massiva Vape. All flavour combinations are very unique and refreshing.
  • The Tobacco Products Act requires that e-cigarettes be designed to be "child-resistant and tamper-evident". In addition, the CLP Regulation requires that liquids containing nicotine must have a child-resistant closure. However, there is no clear definition of what is considered child-resistant and whether children are allowed to smoke an e-cigarette at all. As a result, manufacturers of disposable vapes have incorporated their own safety mechanism to protect children from nicotine-containing vapour. However, many vapers have not noticed these changes and are afraid that their device is broken.  The manufacturers of disposable vapes have developed various methods to equip their devices with a child safety device. With the HQD brand, you have to pull the vape three times in quick succession to activate or deactivate it. When the device is in use, a light on the back lights up. With 187 Strassenbande vapes, it is possible to close the air slot on the back so that you cannot pull on the vape. All the necessary information about the parental control is usually stated on the packaging, so you can vape without worry.
Tobacco substitute and molasses
  • Hookah paste is a popular alternative to regular tobacco. It is tasty and smokes well, but also has many other advantages! Among other things, the smoke development is unique - you can also mix the steam paste perfectly with normal tobacco to discover it anew!